Customer Inquiries & Issues
57%- "Haven't received my tickets and today's the concert"
- "Sell tickets"
- "ticket not come through"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Viagogo Spain Phone Number | +3 490 166 7704 |
| Average Hold Time | 00:03:45 |
| Most Popular Viagogo Spain Email Address | customerservice@orders.viagogo.com |
| Viagogo Spain Live Agent Availability | 15% of callers successfully reach a real person |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Viagogo Spain Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 66% phone, 34% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Customer Effort Score | Low Effort |
| Prepare before the call to Viagogo Spain | Order id or tracking number or first and last name |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.