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Contact Viagogo Spain Customer Service

How to Reach a Person at Viagogo Spain

Verified Contact Information

Customer Service:

  • +3 490 166 7704
Send Message

Customer Service:

customerservice@orders.viagogo.com

Legal:

privacyrequest@orders.viagogo.com
Privacy Inquiries

Media:

affiliate.team@viagogo.com
Affiliates
press@viagogo.com
Press Inquiries

Sales/ Reservations:

corporate@viagogo.com
Corporate Service

Viagogo Spain Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Viagogo Spain Phone Number
+3 490 166 7704
Average Hold Time
00:03:45
Most Popular Viagogo Spain Email Address
customerservice@orders.viagogo.com
Viagogo Spain Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
Viagogo Spain Customer Service Rating
5 out of 5
View full overview
PissedConsumer Club

Contact Information

Viagogo Spain Website:

Viagogo Spain Help Center:

Corporate Office Address:

viagogo AG
Rue de Lyon 109
Geneva, Geneve 1203
Switzerland

How Customers Rate Viagogo Spain Support?

5.0 / 5
Good

Based on 230 calls to Viagogo Spain customer support through PissedConsumer.com and 2 survey responses.

Total Calls
230
Avg Call Duration
04:10
Issues Resolved
17%

Why Customers Call Viagogo Spain?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 57%
  • Shipping and Delivery 16%
  • Product/ Service 9%
  • Request for Information 5%
  • Payments and Charges 4%
  • Activation/ Cancellation 3%
  • Refund 2%
  • Return/ Replace 2%
  • Account <1%
  • Website/ Application <1%
  • Cards <1%

Customer Inquiries & Issues

57%
  • "Haven't received my tickets and today's the concert"
  • "Sell tickets"
  • "ticket not come through"

Shipping and Delivery

16%
  • "I have not received my ticket the match will start in few minutes"
  • "My tickets have been transferred but i have not received the email"
  • "*** tickets not received"

Product/ Service

9%
  • "Not working"
  • "Fake Tickets"
  • "Can't find ticket for resale"

Request for Information

5%
  • "To check on ticket"
  • "Information"
  • "Tickets not showing up after emails of them being sent. Virtual Ai states I should "request a retransfer from the vendor"

Payments and Charges

4%
  • "To report a fraud"
  • "devolver billetes"
  • "You guys overcharged me"

Activation/ Cancellation

3%
  • "Cancel a tickEt"
  • "Reseller cancelled ticket trasnfer"
  • "Ticket cancel"

Refund

2%
  • "Refund"

Return/ Replace

2%
  • "I have to change the delivery address of the tickets for football match"
  • "change email"
  • "Entradas incorrectas"

Account

<1%
  • "Need tickets barcode!They are not allowing to enter"

Website/ Application

<1%
  • "cant getting ticker to download it"

Cards

<1%
  • "I bought two e-tickets for Elton Johns concert for today May 22/23, but I haven't received them. I pay with master card."

Compare Viagogo Spain Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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